Our office is east of Plano in Wylie at the intersection of FM 544 and Highway 78. Please see our detailed map for our office location once you arrive at the FM 544 and Highway 78 intersection. There is also a link to Google maps to provide directions from all locations.
Hours and Scheduling Guidelines
Our office hours are Monday through Thursday from 8:00 a.m. to 5:00 p.m. and Fridays from 7:30 a.m. to 4:30 p.m. If you cannot keep an appointment, kindly notify us 24 hours in advance.
First Appointment -- Initial Examination
This appointment is a preliminary clinical examination. At this time, we will indicate preventive measures, treatment, or no treatment. In addition, we will establish a treatment fee and discuss your potential insurance benefit.
Second Appointment --Diagnostic Records
The diagnostic aids include molds of the teeth, facial and intra-oral photographs, and special orthodontic x-rays. This information will enable us to measure the molds, evaluate skeletal structures and develop a customized treatment plan.
Third Appointment --Consultation
In approximately one to two weeks, we will meet to review the findings, recommended treatment options, fees, and payment options. Please feel free to come prepared with any questions you may have.
***The above three steps are just a general outline. For instance, some of the three appointments may be combined if time allows and you are ready to move forward. As you can see, a good foundation when getting started helps insure a great outcome!
***We also understand that there may be more than one option for each patient’s condition, especially for adult patients in need of multi-disciplinary care. While we always encourage the most comprehensive plan, we are sensitive to individual circumstances and concerns. If multiple options exist, we hope to educate you about each choice, discussing the pros and cons and what can be expected in the future.
Insurance and Financial Policies
A beautiful smile and healthy bite is an investment that will last a lifetime. The patient’s cost of treatment varies based on severity, age, and length of treatment. Once a fee for services is established, we will offer a variety of payment options.
We are sensitive to individual circumstances and attempt to work with each family or individual on a case-by-case basis. There is a discount for payment in full at the beginning of treatment. Though, most choose to place an initial down payment and then pay the balance in monthly payments. Our payment plans do not have fees or interest charges. We accept cash, check, Visa and MasterCard.
We accept and encourage, insurance. We will handle the filing of claims and make every effort to ensure you receive the maximum benefit to which you are entitled. We will accept assignment directly from your insurance carrier.
Meet the Doctors
Rodney P. Lewis, DDS, MS, PA
Dr. Lewis, a native Texan, was born and raised in Canyon. He attended West Texas A & M University where he graduated summa cum laude with a Bachelor of Science in 1992. Dr. Lewis completed a four-year Doctor of Dental Surgery degree at Baylor College of Dentistry in Dallas. While at Baylor he was granted membership into Omicron Kappa Upsilon, the national dental honor society, and graduated second in a class of 86. His post-doctoral education includes two years of orthodontic specialty training at Baylor, where he earned a specialist’s Certificate of Orthodontics in 2000. His Masters of Science degree focused on the study of the function of the lower jaw. Afterwards the American Journal of Orthodontics and Dentofacial Orthopedics published his results. Dr. Lewis has maintained a private practice specializing in orthodontics in Richardson since 2000 and Wylie since 2007. A board certified orthodontst, Dr. Lewis completed the American Board of Orthodontics examination in 2012 and was afterward awarded diplomate status with the ABO.
Rachel H. Thieberg, DDS, MS
A native of Ames, Iowa, Dr. Thieberg graduated magna cum laude with a Bachelor of Arts from Mount Holyoke College, South Hadley, MA in 1992. At the same time, she was awarded membership into Phi Beta Kappa. Her major was European Studies with a minor in Spanish Literature. Thereafter she completed a four-year Doctor of Dental Surgery degree at Baylor College of Dentistry in Dallas. During that time, she was granted membership into Omicron Kappa Upsilon, the national dental honor society, and was valedictorian of her graduating class. Continuing two years of post-doctoral education at Baylor, Dr. Thieberg earned a Certificate of Orthodontics in 2001. In addition, she received her Masters of Science degree, studying the effects of estrogen on bone growth. Dr. Thieberg has practiced orthodontics in Dallas since 2001 and in Wylie since 2007. A board certified orthodontist, Dr. Thieberg completed the American Board of Orthodontics examination in 2012 and was awarded diplomate status with the ABO.
Meet the Staff
Our staff of highly trained clinical technicians and administrative personnel have over 150 years of cumulative experience in orthodontics. A team of “people specialists,” we are here to serve you any way that we can. We take a personal approach to orthodontic treatment because we see it as a time of shaping lives, not simply teeth.
As our scheduling coordinator, Hope brings a welcoming smile to our reception area in Richardson. With over ten years of dental experience, Hope is sure to help our patients feel comfortable in the office. A native of Dallas, Hope enjoys fitness, real estate and spending time with her family. Having recently been an orthodontic patient herself, Hope is ready to help our patients and their families as they begin to transform their smiles.
With over six years experience in the dental field, Juanita is happy to be assisting Drs. Lewis and Thieberg. She’s friendly, outgoing and always smiling! Juanita is proud to be a very busy soccer mom of two boys. She tries to attend as many sporting events as possible and loves the Dallas Cowboys emphatically. Juanita cherishes her time with her family, loves competition and would love to talk to you about sports!
Lisa has been working as an orthodontic assistant since 1997 and works mainly in our Wylie office. She was born in Dallas but grew up in Duncanville. When not at work, she loves to bake and spend time with her two amazing kids and little pug, Tinkerbell. Lisa is also involved with her church and leadership team in the Women’s Ministry.
Nancy loves to learn the latest advancements in dental care and orthodontics and is happy to bring her eighteen years experience to our assisting team! Originally from Brownsville, Nancy makes her home in Richardson and loves our great team environment and state-of-the-art facility. Quick to laugh and smile, Nancy strives to provide each patients with the best care, helping them on their path to creating a terrific smile!
Sandra started her relationship with Wylie Orthodontic Specialists in February, 2009 as the mother of one of our new patients. After many visits with her daughter, we recruited her to join our team in April, 2010. She currently serves as our Wylie scheduling coordinator and loves greeting our patients with a smile over the phone and in person. Sandra grew up in the Dallas area and moved to Nevada in 2004. She and Wayne, her husband, have been married since 1990 and have two children. She loves gardening and spending time with her family, especially her granddaughter.
Stella is the treatment coordinator in our Richardson office. She loves helping new patients and families learn about orthodontics and the benefits of a beautiful smile. She recently moved from southwest Kansas to Dallas, having worked for the same orthodontist for fifteen years. Previously, she received her Associates Degree from GCCC in Garden City Kansas. Stella loves to read, loves dogs, and spending time with her two grown children. Even though she is from Kansas, she’s always been an avid Cowboys fan at heart.